Shipping & Delivery
Shipping Costs
Germany: € 3,10
Other EU Countries, UK & Ireland: € 8,95
Rest of the world: € 19,90
I haven’t received my confirmation email.
How can I pay for my order?
When will my order be shipped?
Where is my package?
Do you have tracking for my order?
How do you ship your products?
How long will my order take to arrive?
My order hasn’t arrived. What should I do?
I received the wrong order, what should I do?
My order arrived damaged
Why aren’t you shipping to my country?
Returns & Cancellations
Can I edit / cancel my order?
Orders cannot be edited once placed but if you do have an issue such as wrong delivery address or wrong product ordered, we advise you to cancel the order and repurchase instead of reaching out to Cutomer Service. You can do this directly from the order confirmation page or from the link in the confirmation email. Once your order has been shipped and you recieved a shipping confirmation, your order cannot be cancelled anymore.