We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy notice. The use of our website is generally possible without providing personal data. If personal data (e.g. name, address or email address) is collected on our pages as part of the purchase process, it is always done on a voluntary basis, as much as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the internet (e.g. communication by email) can have security gaps. Complete protection of data against access by third parties is not possible.
The body responsible for the collection, processing and use of your personal data within the meaning of the Federal Data Protection Act is AHG Consulting GmbH, authorised representatives: Yasar Ceviker, Felix Strüngmann, Liebherrstrasse. 5, D-80538 Munich, Germany Tel. +49 30 24085996, Email: firstname.lastname@example.org
Personal data is information about factual or personal circumstances of an identified or identifiable natural person. For example, this includes your name, your telephone number, your address as well as all personal data that you provide to us during registration and when you create your customer account. It does not include statistical data collected by us, for example, when you visit our web shop, which cannot be directly associated with you as a person. For example, we may collect statistics about which pages of our shop are particularly popular or how many users visit certain pages of our shop.
COLLECTION, PROCESSING AND USE
We collect, store and process your data, name, telephone number and address (your bank details, if you selected direct bank transfer) as well as all inventory data that you provide during registration of the order for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration and our own marketing purposes; see Art. 6 para. 1 lit. b of the GDPR. Your personal data will only be passed on to third parties or otherwise transmitted, if it is necessary for contract processing or invoicing or if you have given your prior consent. Within the framework of order processing, for example, the service providers used by us (the carrier, banks) receive the necessary data for order processing and handling. The data transmitted for this purpose may only be used by our service providers to fulfil their task. Any other use of the information is not permitted and does not occur with any of the service providers we have entrusted with the processing of your order. For your order we need your correct name, address and payment data. We need your email address and telephone number so that we can confirm receipt of your order and communicate with you. We also use it for your identification (customer login). You will also receive your order and shipping confirmation via your email address. Provided that there are no legal obligations to store the data, your personal data will be deleted, if you have asserted a claim for deletion, if the data is no longer required to fulfil the purpose for which it was stored or if its storage is not permitted for other legal reasons.
When you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Article 6 para. 1 p. 1 lit. f of the GDPR):
– IP address
– Access date and time
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the access (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from where the page was accessed
– Operating system and its user interface
– Language and version of the browser software
SECURE DATA TRANSMISSION
Your personal data is securely transmitted by us using encryption. This applies to your order and the customer login. We use the SSL coding system (Secure Socket Layer). In addition, we secure our websites and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.
With your consent you can subscribe to our newsletter, which we use to update you about our current interesting offers.
For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration we will send you an email to the email address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store your IP address and the time of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify potential misuse of your personal data.
Your email address is the only mandatory information for sending the newsletter. Providing further, separately marked data is voluntary and is used to enable us to contact you directly. After your confirmation we will save your email address for the purpose of sending the newsletter. The legal basis is Article 6 para. 1 p. 1 lit. a of the GDPR.
You can revoke your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in each newsletter email, by sending an email to email@example.com or by sending a message to the contact details provided in the imprint.
If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. Further data will not be collected. We use the data exclusively for sending the requested information and will not transmit it to third parties.
When you contact us by email or via a contact form, the data you provide (your email address, your name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data arising in this connection after storage is no longer necessary or restrict processing if there are applicable statutory retention obligations.
We use the following types of cookies:
These cookies are essential for the functioning of our website. For example, this includes allocation of anonymous session IDs to bundle several queries to a web server and error-free functioning of registrations and orders.
These cookies help us save your chosen settings and support other functions when you navigate our website. It enables us to remember your preferred settings for your next visit and to save your login data for certain areas of our website.
These cookies collect information about how you use our website (e.g. the internet browser you used, number of visits, pages you accessed or the time spent on the website). These cookies do not store any information that allows personal identification of the visitor. The information collected by these cookies is aggregated and therefore anonymous.
You can declare your consent or rejection of cookies, incl. for web tracking, by changing the settings of your web browser. You can configure your browser so that acceptance of cookies is generally refused or you are notified in advance if a cookie is stored. In this case, however, the functionality of the website may be impaired (e.g. when ordering). Your browser also offers a function to delete cookies (e.g. by deleting browser data). You can find more information on this topic in the operating instructions or usually under settings of your internet browser.
SERVER LOG FILES
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. It includes the following: Browser type and browser version, operating system, referrer URL, host name of the accessing computer, time of server access. The data cannot be assigned to specific persons. This data is not consolidated with other data sources. We reserve the right to check this data subsequently if we become aware of specific indications of unlawful use.
This website uses functions of the web analysis service Google Analytics. Google Analytics is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer to help the website analyse how users use the site. The information collected by the cookie about the use of our website (including your IP address) is usually transferred to a Google server in the USA and stored there. Please note that on our websites Google Analytics has been extended by the code ‘gat._anonymizeIp();;’ in order to ensure anonymised recording of IP addresses (so-called IP masking). At our initiative, your IP address is thus only recorded by Google in truncated form, which ensures anonymisation and does not allow any conclusions to be drawn about your identity. In the event that IP anonymisation is activated on our website, your IP address will be truncated by Google within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information to evaluate your use of our website, compile reports on website activity for us and provide other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics will be associated with other data from Google. Transmission of this data by Google to third parties only takes place if prompted by statutory regulations or within the scope of order data processing. Under no circumstances will Google combine your data with other data collected by Google. By using this website, you agree to Google processing the data collected about you and to the aforementioned manner of data processing as well as the stated purpose. You may refuse the storage of cookies by selecting the appropriate settings on your browser; however. please note that, if you do this, you may not be able to use all the features of our website. You can also prevent collection of the data generated by the cookie and related to your use of this website (including your IP address) for Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link. You can find more information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de.
You may refuse the storage of cookies by selecting the appropriate settings on your browser; however. please note that, if you do this, you may not be able to use all the features of this website. You can also prevent collection of the data generated by the cookie and related to your use of the website (including your IP address) for Google as well as the processing of this data by Google by clicking on the following link. An opt-out cookie is set to prevent collection of your information on future visits to this site: https://tools.google.com/dlpage/gaoptout?hl=de
TRANSMISSION OF PERSONAL DATA FOR ORDER PROCESSING
We only transmit personal data to third parties, if it is necessary for execution of the contract; for example, we may send it to the company entrusted with the delivery of the goods, such as the transport service provider United Parcel Service Deutschland S.à r.l. & Co. OHG, Görlitzer Straße 1, D-41460 Neuss, (‘UPS’) for domestic shipping. For international shipping we commission Fed Ex Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach (‘Fed Ex’). We will provide the transport service provider with your email address, delivery address, first name, surname and telephone number prior to delivery of the goods to coordinate a delivery date or notify the delivery status.
You can review the UPS privacy notice by clicking on the following link: https://www.ups.com/de/de/help-center/legal-terms-conditions/privacy-notice.page?
You can review the FedEx privacy notice by clicking on the following link: http://www.fedex.com/de/privacypolicy.html
PAYMENT SERVICE PROVIDER PAYPAL
We use the payment/purchase processing and banking services of service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (‘Paypal’) to process payments. The link to Paypal’s privacy notice can be found here:
PAYMENT SERVICE PROVIDER INGENICO
We use the services of service provider Ingenico e-Commerce Solutions GmbH, Daniel-Goldbach-Str. 17-19, D-40880 Ratingen, Tel.: +49 (0)221 45 53 01 80, Fax: +49 (0)221 45 53 01 81, Email: firstname.lastname@example.org,
YOUR RIGHTS AND CONTACT INFORMATION
You have the following rights in relation to the personal data concerning you:
– Right to information, free of charge,
– Right of rectification or erasure,
– Right to restrict processing,
– Right to object to the processing,
– Right to data portability.
If you have consented to the processing of your personal data (cf. Art. 6 para. 1 lit. a GDPR), you may revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until revocation. You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. If you have further questions regarding the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, erasure and rectification requests regarding your personal data. In order to ensure that personal data is not disclosed to third parties, please send your request by email or by post providing clear identification.